West Elm customers complain about shoddy sofas and shipping delays

Angry customers are flooding the brand’s social media with complaints about shoddy sofas, late delivery, and rude service.

Giotto Chest Of Drawers

Giotto Chest Of Drawers

Hampshire Single Bed Frame In Silk Grey

West Elm delivery delays and lack of communication are a customer

West Elm, west elm

Hampshire Single Bed Frame In Silk Grey

Giotto Chest Of Drawers

Giotto Chest Of Drawers

West Elm customers complain about shoddy sofas and shipping delays

West Elm The Square

WEST ELM Summer Home Decor & Furniture 2023

west elm x pbt Mid-Century Loft Bed

Shelter Sofa (59.25–92)

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