Turning Customers Into Company Representatives: How Outer, Shapermint and ChatDesk Do It - Unity Marketing

Brands are now experimenting with ways to put real customers to work to bridge the influencer authenticity gap. Chatdesk, Shapermint and Outer share their approaches.

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How to Build a CX Team That Delights Customers

How to Build a CX Team That Delights Customers

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Customer Intent in AI and Its Crucial Role in Customer Service

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TikToker Calls Out Shapewear Company for Sending a Wrong Order Twice

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Shapermint - Raise your hand 🙋‍♀️ if you're starting to pursue