Customer Service & Experience: 18 Examples of Retail Innovation – Hitachi Solutions

Retail is a highly saturated marketplace. But offering outstanding customer service and customer experience is the way to crush the competition. Here are 18 innovative examples.

Customer & Field Service – Hitachi Solutions

Hitachi Solutions America

Supporting Customer Growth Strategies by Anticipating Market Change : End-to-end Optimization of Value Chains : Hitachi Review

Innovation for Advancing with Customers: Connective Industries : Research & Development : Hitachi Review

Customer Stories Archive – Hitachi Solutions

Raising organizational happiness by changing work styles: Demonstration experiment on the enhancement of organizational activation levels using an AI application program : Social Innovation : Hitachi

The Customer Shopping Experience, Hitachi Cooling & Heating

Digital Transformation – Hitachi Solutions

Services & Platforms : Digital Systems & Services : Hitachi Review

Accelerating Digital Transformation in the Retail Industry: Hitachi Starts Proof-of-Concept Testing of a Small, Unmanned Store Service: Social Innovation : Hitachi

Hitachi's Head of Design on the Relationship Between Social Innovation and Design : Social Innovation : Hitachi

Customer Experience CX – Hitachi Solutions

The Future of Experiential Retail - Retail TouchPoints

Reach New Customers with Retail Experiences

What is Experiential Retail? An Inside Look - Lightspeed

Nike SoHo Digital Retail Experience - Silver Winner - NOW Design

Put retail shoppers at the center of every experience w/ integration